Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of unusualneeds.com.ng
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***a –
Super! I use it with iPad Pro 2018 and everythning works very well. I tested all the ports and all are working well. It came in an original paper box with an English manual. I tested it also with MacBook Air 2019 and it works well too. Delivery was very fast – only 3 weeks. Seller was very helpful and answered all my questons before purchase. I am very satisfied. Thank you. 5++++++++
Customer –
It took transportation in no time,6 Days, not lately or quickly than I thought. The item was great designed, new styled with plug controlled. I had to use this with my Macbook Air (2020, March) instead of iPad Pro, which I hadn’t had.
S***o –
It’s the best deal ever. It works so well with the iPad Pro.
O***o –
Packed well. Che then only delivery IML long in Russia.
G***r –
very good
A***l –
Cool thing. Done well. Everything works. Flash drives open, the screen is duplicated. Satisfied. The store also put a small wire. Thank you. Recommend.
Customer –
Its pretty good, but id like the cable is more longer.
T***t –
Wonderful adapter. It is convenient to attach. With the help of the lining sat tightly. I checked with the tablet Samsung Galaxy Tab s6-works. Turning off, HDMI, you can easily transfer the laptop with the rest of the connected devices.
U***r –
Great service!! Super fast shipping.. will definitely buy from this store in the future.
A***s –
Highly recommended, excellent quality
T***n –
Famous the Western world is really make you satisfied!!
V***v –
Goods diishov for three types. I recommend the description of the store
V***v –
Everything works. It’s really cool. Took for 2500 per 11.11. Brought in 3 days.
Customer –
Good quality, and great price
D***o –
Top! Made me even missing!!! Can work in tablet as in computer .. 5 stars… Neither imagined ever could do so much with so little …. Thank you! Flawless packaging came, all as had gone to buy store
G***g –
Quick delivery and perfect stuff!!!
J***P –
IPad and SD card movie is put on desktop children up to servers for scalable bought. All port connect well. Shipping within days arrived and very satisfied with!
R***i –
Excellent thing for those who decided to go from laptop to iPad Pro, for students just super, and the flash drive is connected, and the presentation to the screen is displayed, even for 3,5mm headphones, the connector is. Small and convenient hub, there is a black magnetic piece (if you connect it to the iPad without a cover), which can be removed, and it will easily climb on the iPad with a cover. Recognized as an original device 🙂 in the box lay cute stickers. This is how the adapter looks on my iPad Pro 2020:
H***a –
Fantastic! Wonderful! Well packed and came as advertised. Worth!
M***N –
The product is updated version with two USB inputs. I definitely recommend it.
G***N –
A quality product in real sense. When you get it will understand. I got the version with 2 USB. TF cards are no longer used. I suggest you take this too. You can transfer files from one USB to another.
Customer –
My comments are specific to using this on the Samsung Galaxy Tab S7 (11 inch tablet). headphone, USB & PD works (didn’t test the HDMI & card slot yet). The hub comes with a thin flat magnet that attach to 1 side of the hub and to the back of your tablet. It does attach to the Galaxy Tab S7 but cos there isn’t enough clearance between the hub and the tablet type connector, The hub will jut out slightly. The magnet is also pretty weak and does not hold the hub tightly in place with the S7 Tab. If you want the hub to sit tight you have to use the sandwich the included foam pads to squish the hub to the tablet so that it sits tight, I didn’t try it cause didn’t want to risk scratching the tablet’s glass. just sticks flimsy, for couple of reasons. 1. When you plug in the hub connector to the Galaxy Tab S7 USB type C slot.
Z***i –
Perfectly Matches With Description. It didn’t work for my Oppo Reno 2 but It worked well with Samsung Series (Can’t blame store because he described all supported devices in specifications). Its a cool gadget & i always love baseus products . They sent me the right model & all ports are working well. Thank You Baseus
H***. –
Dex mode, you can slightly screen hang seem four EE PD charging test do should not have to be as.
D***g –
alles super！