Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of unusualneeds.com.ng
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***s –
This is perfect for my Honda hrv. There isn’t a lot of storage space in my car and nowhere to put my sunglasses so this is perfect
O***l –
Excellent product, does exactly what I needed.
K***d –
A good organizer for storing cards, documents
A***d –
Good product, arrived fast and is well installed.
W***u –
Corresponds to the description. Cards hold tightly
M***c –
Never knew I needed this until I got it. Perfect for all the common stuff. Well packaged and posted quickly
G***w –
Totally glad I gave this product a shot!! Worth it!!
I***w –
At last I have order in the car! Very satisfied with the purchase, long dreamed, thank you very much! Very necessary and useful hang!
R***k –
This is exactly what I was looking for to keep me organized! I keep pen, cards in the pockets. I can also fit a pair of sunglasses and it’s great!!
T***p –
If fits the visor perfectly and it’s well made and good quality I love it
H***g –
Bought this to use in my truck. I needed something to hold items that were scattered around the truck cab. This was easy to mount on the visor.
L***e –
A little challenging to get on the visor but otherwise well made and useful
K***t –
Well, it works well, and does a good job at hiding the ugly safety warning stickers on the visors. But some things on it could have been designed better.
C***l –
Works great. Placed on passenger side of the car to not block driver view.
A***n –
I’m really pleased with this item. It has more space than i can use! So handy. I have a small car and not very roomy, so this is a dream. Will buy again just because! 🙂
D***k –
It seems to be built well, has plenty of pockets and easily installed. Works great in my truck
Z***n –
I’m very happy with this product. I bought a couple of different things to try and organize my car and ended up not needing some of it because this held most of it. Very good quality
H***y –
Fits perfectly on the visor in my Mazda 2, but is a little bulky for its small interior.
U***y –
I should have gotten one of these years ago! It holds so much stuff that I need to grab at a moment’s notice and because it’s right in front of my face, it’s easy for an organized me to put things back where they belong.
D***r –
So handy. I keep all my gas receipts in here, and my pen. The slot holders that are supposed to hold cards suck though because they will slide far in and you can’t reach them. Overall good though.
F***h –
Happy with product and value for money good size and plenty of we slots to put stuff in
J***k –
It does the job
B***d –
I wasn’t sure whether to buy this as I thought it was a bit pricey but I’m so glad I did. I keep my phone charger, pen, cards etc in here so they r all in 1 place. My sunglasses are at hand for when I need them.
J****e –
It is as expected – simple yet a little better made than most I have tried. Like the color scheme. Sturdy.
D****l –
Handy and fits perfectly on my visor.
A***r –
I’ve had so much bad luck with other visor attachments; cards randomly falling out of the slots, straps in the way of the mirror, etc etc. I LOVE this visor organizer! Nothing has fallen out, it seems very sturdy, and considering I use it constantly, it’s exactly like new even after over a month of every single day use.
G***e –
The product corresponds to the description, approached for the visor Hyundai 35
R***c –
Love this product.
V***y –
It is easy to install, fits well, and I can actually organize stuff–pens, notepads, etc.–where I can find it while on the road.
T***m –
Great buy. Keeps all your need to access quickly bits and bobs with ease. Defo recommend
V***y –
Practical! Good quality! Fast delivery!