Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of unusualneeds.com.ng
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P*** –
Shipping: After 11.11 headphones have reached to me after 2 weeks. Package: earphone were well protected. Product: ładującym headphones are in small package for USB C. Are handy and fit in any handbag. Sound is surprisingly good as for headphones for so small price. I am positively zaskoczona. If anyone wants in them run, it can be a little problem. When running on tram with little me not wypadły. I will it still test during workouts. Overall I’m glad and recommend, if someone looking for small, poręcznych słuchwek.
A***a –
The goods correspond to the description, delivered about a month, everyone is happy
E***z –
The order was placed for gto in Mexico and took about 15 days to arrive, good product as to its quality price
A***a –
Super! It’s easy to understand, inside the manual on the Angl. The sound is excellent for wireless headphones! I’m very glad that I chose these, not Xiaomi. These are even better, but they are cheaper. Thank you!
K***a –
Earphone Fast Connect with your phone, durable battery OK 5h work. Well matched with ear, mute ambient also desirable. Sound pleasant, highly recommended
A***o –
Everything is fine, as in the description. Waited less than a month.
0***r –
Fast shipping. I did not communicate with the store. I like the goods.
D***a –
Came quickly surprisingly. Well packed. Everything works, there are different ear pads. Suitable for baby ear
B***a –
Very good, the sound is high, yet not tested battery life but looks good. The case is very small and the headphones have normal size.
M***d –
fast shipping. Good product. recommended
A***v –
Works without complaints, the sound quality is approximately the same as the Redmi airdots 2.
J***e –
Shipping in 2 days and in perfect condition. They fit perfectly in the ear and have a very good sound. Very good quality and a magnificent brand I already have several products
M***v –
Headphones came 21 days before Kamchatka. The quality is good, the sound is normal!!!
I***i –
Good packaging. Arrived in around 10 days. good quality. Thanks
K***v –
I came quickly. For a long time I looked at it. Headphones are good, less analogs and cheaper, and the quality is not inferior
O***a –
I really liked the headphones, they do not fall out of my ear.
T***t –
I ordered 15.11, received 8.12. while I did not open it, because I took it for a gift.
H***o –
The business top is almost four key Sound quality is really good and call also great. Other product caustic. It is the month brand verb to buy in comparison to saw only you favorite. Domestic sales products compared to ten yuan ultra anti-rain building and the quality.
J***o –
Fast and good material
A***o –
The quality of performance, like all devices baseus, is excellent. Frankly, nothing outstanding expected from the sound. One-year-old Xiaomi airdots sounds better. These ordered to carry with them in a backpack, the AVOs where they will need. By sound. Fans of rock music immediately go by, with the middle frequencies here to say mildly not very much. Tops are normal, the bottoms are also not bad, but the middle is clearly deaf. Electronics sounds good. Even the classics in them are good, but rokeshnik is clearly not for these ears. I do not claim to be an expert, it’s just my opinion. Pleased with the form factor. The box is really small, so it is convenient to carry with you. Well, charging under the Taip Si is a pleasant bonus. In the Krasnoyarsk territory came in three weeks. Recommend.
Customer –
Not bad I believe
R***y –
The headphones received on time, with fast delivery to Hmao from 11.11 to 30.11 to the Post Office. Description correspond, with the store did not communicate, the quality is good. With the operation while I understand, I’ll add a review later! To buy I recommend!
N***n –
This blind is ultra professional nothing to complain about all orders arrived very quickly even in Algeria
K***z –
High quality product! Really great design!
A***a –
The goods are good. The sound is gorgeous. You can buy without hesitation. Packaging original, as they say expensive-rich!
I***v –
OK
V***r –
It came and works))) in truth, the headphones are top for their budget, so far there is nothing more to say)))
O*** –
Somehow magically found a coupon for sale 11.11 thought the store will not send at a big discount in the end A week later, the courier brought Super headphones, until I unleashed TC took it for a gift, it looks just super, the box is heavy, I recommend the store, thank you very much seller
K***a –
I don’t check them yet, since they’re for gift, but it looks like they’re very cute and the little box comes in very good shape, I’ll leave another comment after I ‘ve reviewed them, thank you store.
T***o –
Not tested but look good quality was very fast
C***s –
Sounds good if I had a little lower would be great but for the price and sound it’s excellent Eye “I arrive in less than singing a rooster in 2 days bravo !!!
P***p –
Sent very fast
O***r –
Delivery fast, 12 days from the time of order to the point of issue Krasnodar. The headphones are super, the description corresponds, they end up and agree on norms, without bugs and flights you just need to understand, the sound quality is solid 4, the bass is present, the quality of the calls is 3 +, 4, if there is a spike on the street as if there is no function шумаподовления but it is not critical to talk. Big plus is that there is a function to answer and complete the conversation, pause on the tracks, the next previous track. In general, for such a price and this quality is super, it is recommended. Seller respect.
A***a –
Good wireless earphone for the price paid. It keeps a quite fine connection over distance up to 6or meters even with some barriers. The sound quality is good with some extra gain on middles and lack of deep basses, which is forgivable taking in account its size (and price). For my intention of use (webconferences and lives) they sound (and look) just perfect.
A***o –
Design beautiful and practical. Like packaging and carefully sending product. Lack only recharge and start to use! Recommend!
Customer –
Excellent. Good sound, good battery. Discreet. Fast delivery. Recommend!
Customer –
Delivery three weeks to Ukraine to the new post office. Very steep headphones, light, beautiful sound, microphone, style, capacious battery. This store does not cease to surprise the quality of its products, very satisfied! Fully recommend!
A***5 –
More than Super 2 microphones, sound: I’m not an expert I like, I can not get attached. Delivery mega fast and to the apartment by courier 3 days.
R***v –
Packed well (on the road is not exactly damaged). The store is polite. The track was tracked all the way. Quality is good!!! Case with a magnet. There is noise reduction. The charge of the earphone is enough for 4-5 hours of listening to music. If you add a case (for recharging) for 3 days enough without connecting to the network. The control buttons are divided into different headphones (on the left-forward; on the right-back, etc) For a week of use there are no complaints. My wife is delighted. If there are disadvantages, I’ll add a review. And in the meantime-fire purchase! Recommend.
E***h –
I ordered 3 pairs of different colors. It was two weeks before Israel. Discharged, so only one pair is tested. The sound is not bad, the colors are cool, very gentle-lilac and light green. You can change for mood and clothes. Thank you!
A***d –
good
C***s –
I don’t open them yet, they’re for gift, but they look in perfect condition, fast shipping as always, more reviews when testing
A***a –
Delivery for a week in Krasnoyarsk, there are spare earplugs, подсоеденила quickly to the phone, sound norms, took mom