We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 13 customer ratings
13 reviews
100% of buyers enjoyed this product!
5 stars
( 13 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Nice Product, Fast Shipping.
Rated 5 out of 5
G***r –
That’s a very good thing. It’s scary to like. Functionally. Especially, there is where to press a temporary ticket for parking)). Well, for the phone of course, too, super.
Rated 5 out of 5
A***S –
Thank You…
Rated 5 out of 5
N***v –
All as in the description. I haven’t put it in the car yet. The package is a little crumpled, but inside everything is whole.
Rated 5 out of 5
Customer –
The store sent the order quickly, came the goods also quickly. The packages are a little jams, but not critical. I took it for a gift, so I did not check the functionality. Visually, the package looks pretty.
Rated 5 out of 5
M***k –
tnx
Rated 5 out of 5
V***v –
The thing is useful, I advise the store all quickly
Rated 5 out of 5
I***r –
Thank you, all is well! let’s see how it will be in business!
Rated 5 out of 5
K***y –
This Holder, in my opinion, is the best I ‘ve ever had. hope reliable. expensive. For me, it is convenient because it does not attach to the glass, but lies on the torpedo. In the heat, The pre-running on the glass were fueled and deformed. Also, I could not hang normally sun-reflecting foil on the windshield-stirred the suction cup with the holder. It’s simple now. Drove-the phone does not jump, holds securely (iPhone SE in the case-book) on the torpedo does not go Thanks to the rubber soles …. the device is simple, I think the price is expensive, but I like it. If I’m disappointed, I’ll write down the commandant. In general-I recommend …. in the photo tried to comma important moments. Packing is box itself in celofan, but I think the biggest praise in what would be reliable… the order went to Bryansk Quickly…
Rated 5 out of 5
A***v –
Corresponds to the description, it came quickly, the quality is excellent, looks decent
Rated 5 out of 5
N***o –
Norms stand, but keep in mind that very large, on a small torpedo may not be.
Rated 5 out of 5
E***a –
Посылка пришла довольно быстро, упаковано нормально. Хороший и удобный держатель для телефона. Не скользит на панели даже не приклееный. Можно приклеить при необходимости, достаточно снять плёнку на нижней поверхности.
Customer –
Nice Product, Fast Shipping.
G***r –
That’s a very good thing. It’s scary to like. Functionally. Especially, there is where to press a temporary ticket for parking)). Well, for the phone of course, too, super.
A***S –
Thank You…
N***v –
All as in the description. I haven’t put it in the car yet. The package is a little crumpled, but inside everything is whole.
Customer –
The store sent the order quickly, came the goods also quickly. The packages are a little jams, but not critical. I took it for a gift, so I did not check the functionality. Visually, the package looks pretty.
M***k –
tnx
V***v –
The thing is useful, I advise the store all quickly
I***r –
Thank you, all is well! let’s see how it will be in business!
K***y –
This Holder, in my opinion, is the best I ‘ve ever had. hope reliable. expensive. For me, it is convenient because it does not attach to the glass, but lies on the torpedo. In the heat, The pre-running on the glass were fueled and deformed. Also, I could not hang normally sun-reflecting foil on the windshield-stirred the suction cup with the holder. It’s simple now. Drove-the phone does not jump, holds securely (iPhone SE in the case-book) on the torpedo does not go Thanks to the rubber soles …. the device is simple, I think the price is expensive, but I like it. If I’m disappointed, I’ll write down the commandant. In general-I recommend …. in the photo tried to comma important moments. Packing is box itself in celofan, but I think the biggest praise in what would be reliable… the order went to Bryansk Quickly…
A***v –
Corresponds to the description, it came quickly, the quality is excellent, looks decent
N***o –
Norms stand, but keep in mind that very large, on a small torpedo may not be.
E***a –
Посылка пришла довольно быстро, упаковано нормально. Хороший и удобный держатель для телефона. Не скользит на панели даже не приклееный. Можно приклеить при необходимости, достаточно снять плёнку на нижней поверхности.
G***v –
Norms.